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Discreet Packaging

You should be the only one who gets excited when your package arrives. 

We want you to be able to buy with confidence, that’s why discretion and your privacy are important to us. We make sure all orders are despatched in boring plain packaging. There will be no indication on the outside of your package as to what the contents are or where your purchase has come from.  

Depending on what you order, your items will be despatched in one of three ways, DHL heavy-duty plastic envelopes, padded plain envelopes or for larger items a plain yellow standard DHL box.

A discrete delivery label is then applied to your package. We are required to detail a return address on your package. This is shown as Marginal LTD, Arch 6 Voltaire Road, Clapham, London SW4 6DH.

All the packaging we use to despatch your order is 100% Recyclable. Whether it’s a cardboard box, padded envelope, bubble wrap or plastic DHL mailbag, all the items we use can be reused or recycled. Now more than ever we need to reduce, reuse & recycle. Help us by playing an active role and making a difference for the future of the planet.

What are my Delivery Options and How Much will it Cost?

All orders are despatched from our warehouse in London in plain packaging with tracked delivery to your door. Always make sure if buying from outside the UK that the laws in your country do not prohibit the purchasing of the items on this site. 

We offer the most comprehensive range of delivery options to help you get the things you want when you want them. We work hard to get your order to you safely, securely and at the best price possible. All our shipping options are subject to volumetric weight restrictions. For the UK the maximum weight is 10kg. For all other destinations the maximum weight is restricted to 5kg. Should your order exceed this maximum, we reserve the right to increase the cost of shipping. In these circumstances we will contact you directly to confirm the cost of shipping or offer you the option of amending your order.

International Orders

Our international delivery services are provided by DHL. We use DHL because we believe in quality and reliability. Whilst cheaper options are available through other couriers, with DHL you get the quality, speed and reliabilty we know you love and deserve. That’s why we don’t use other unreliable solutions.

The price you pay for your order and delivery INCLUDES all duties and taxes, as we pay these on your behalf. No more additional fees! 

DHL Express UK Delivery Option

Our Main UK delivery service is DHL Express. We use DHL because we believe in quality and reliability. Whilst cheaper options are available through other couriers, with DHL you get the quality, speed and reliabilty we know you love and deserve. That’s why we don’t use other unreliable solutions.

UK Mainland Delivery Options (including Northern Ireland & Scottish Highlands) £6.95

We want you to always receive the very best in customer service from Arch. That is why we use the DHL Express Next Working Day service for all UK deliveries. This is the fastest and most reliable service available in the UK giving you peace of mind that your parcel is in safe hands. Plus, you get door to door tracked information from the second your parcel is collected from us. Next Working day applies to all UK orders placed before 4pm daily. Manage your order using the On Demand Delivery (ODD) service from DHL. ODD keeps you informed about your expected delivery day and provides a set of standard delivery options via SMS and email. Find out more at www.ondemand.dhl.com

This DHL tracked service requires a signature at the point of delivery, unless you request a secure locker option (this is classed as signed for due to its secure nature). Our service agreement with DHL does not permit parcels to be left in a “safe space”, however we are aware that on occasion drivers have acted on these requests. Should you request that DHL leave your parcel in a “safe place”, then this is entirely at your own risk, and we accept no liability for loss because of your choice.

*certain remote areas will be delivered within two working days as advised by DHL upon acceptance of your order. Excludes Saturday, Sunday & Bank Holidays. In some instances, due to remote service delivery charges, parcels to remote areas may be sent using an alternative comparable carrier. As with any delivery service exceptions may apply because of adverse weather conditions and other reasonable factors beyond DHL’s control. Next Working Day is not a guaranteed service.

 

DHL Economy Select European Options

Our European delivery service is provided by DHL Economy Select. We use DHL because we believe in quality and reliability. Whilst cheaper options are available through other couriers, with DHL you get the quality, speed and reliabilty we know you love and deserve. That’s why we don’t use other unreliable solutions. All our shipping options are subject to volumetric weight restrictions. For international destinations the maximum weight is restricted to 5kg. Should your order exceed this maximum, we reserve the right to increase the cost of shipping. In these circumstances we will contact you directly to confirm the cost of shipping or offer you the option of amending your order.

The price you pay for your order and delivery INCLUDES all duties and taxes, as we pay these on your behalf. No more additional fees! 

Europe 1 £29.95

Orders for delivery to selected Mainland European locations are dispatched the same day when placed before 4pm Monday to Friday. This Economy Select Service from DHL means your parcel should be in your hands within 2-3 working days. Manage your order using the On Demand Delivery (ODD) service from DHL. ODD keeps you informed about your expected delivery day and provides a set of standard delivery options via SMS and email. Find out more at www.ondemand.dhl.com

This DHL tracked service requires a signature at the point of delivery, unless you request a secure locker option (this is classed as signed for due to its secure nature). Our service agreement with DHL does not permit parcels to be left in a “safe space”, however we are aware that on occasion drivers have acted on these requests. Should you request that DHL leave your parcel in a “safe place”, then this is entirely at your own risk, and we accept no liability for loss because of your choice. For international destinations the maximum weight is restricted to 5kg. Should your order exceed this maximum, we reserve the right to increase the cost of shipping. In these circumstances we will contact you directly to confirm the cost of shipping or offer you the option of amending your order.

At present this service is available only for the following locations: Belgium, Guernsey, Ireland, Jersey, Luxembourg, Netherlands. Your expected delivery day will be advised to you by DHL upon acceptance of your order. *Excludes Saturday, Sunday & Bank Holidays. In some instances, due to remote service delivery charges, parcels to remote areas may be sent using an alternative comparable carrier. As with any delivery service exceptions may apply because of adverse weather conditions and other reasonable factors beyond DHL’s control.

Europe 2 £32.95

Orders for delivery to Other European locations are dispatched the same day when placed before 4pm Monday to Friday.This Economy Select Service from DHL means your parcel should be in your hands within 3-6 working days. Manage your order using the On Demand Delivery (ODD) service from DHL. ODD keeps you informed about your expected delivery day and provides a set of standard delivery options via SMS and email. Find out more at www.ondemand.dhl.com

This DHL tracked service requires a signature at the point of delivery, unless you request a secure locker option (this is classed as signed for due to its secure nature). Our service agreement with DHL does not permit parcels to be left in a “safe space”, however we are aware that on occasion drivers have acted on these requests. Should you request that DHL leave your parcel in a “safe place”, then this is entirely at your own risk, and we accept no liability for loss because of your choice. For international destinations the maximum weight is restricted to 5kg. Should your order exceed this maximum, we reserve the right to increase the cost of shipping. In these circumstances we will contact you directly to confirm the cost of shipping or offer you the option of amending your order.

At present this service is available only for the following locations: Albania, Austria, Bosnia & Herzegovia, Canary Islands, Denmark, Faroe Islands, Finland, France, Germany, Gibraltor, Greenland, Iceland, Liechtenstein, Monaco, Montenegro, Norway, North Macedonia, Portugal, San Marino, Serbia, Spain, Sweden, Switzerland, Turkey, Vatican City. Your expected delivery day will be advised to you by DHL upon acceptance of your order. *Excludes Saturday, Sunday & Bank Holidays. In some instances, due to remote service delivery charges, parcels to remote areas may be sent using an alternative comparable carrier. As with any delivery service exceptions may apply because of adverse weather conditions and other reasonable factors beyond DHL’s control. 

Europe 3 £34.95

Orders for delivery to Other European locations are dispatched the same day when placed before 4pm Monday to Friday.This Economy Select Service from DHL means your parcel should be in your hands within 3-6 working days. Manage your order using the On Demand Delivery (ODD) service from DHL. ODD keeps you informed about your expected delivery day and provides a set of standard delivery options via SMS and email. Find out more at www.ondemand.dhl.com

This DHL tracked service requires a signature at the point of delivery, unless you request a secure locker option (this is classed as signed for due to its secure nature). Our service agreement with DHL does not permit parcels to be left in a “safe space”, however we are aware that on occasion drivers have acted on these requests. Should you request that DHL leave your parcel in a “safe place”, then this is entirely at your own risk, and we accept no liability for loss because of your choice. For international destinations the maximum weight is restricted to 5kg. Should your order exceed this maximum, we reserve the right to increase the cost of shipping. In these circumstances we will contact you directly to confirm the cost of shipping or offer you the option of amending your order.

At present this service is available only for the following locations: Andorra, Belarus, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Malta, Moldova, Poland, Romania, Slovakia, Slovenia. Your expected delivery day will be advised to you by DHL upon acceptance of your order. *Excludes Saturday, Sunday & Bank Holidays. In some instances, due to remote service delivery charges, parcels to remote areas may be sent using an alternative comparable carrier. As with any delivery service exceptions may apply because of adverse weather conditions and other reasonable factors beyond DHL’s control. 

 

DHL EXPRESS Worldwide International Options

Our International rest of the world delivery service is provided by DHL EXPRESS Worlwide. We use DHL because we believe in quality and reliability. Whilst cheaper options are available through other couriers, with DHL you get the quality, speed and reliabilty we know you love and deserve. That’s why we don’t use other unreliable solutions.

The price you pay for your order and delivery INCLUDES all duties and taxes, as we pay these on your behalf. No more additional fees!

USA £36.95

Orders for delivery to any USA location are dispatched the same day when placed before 4pm Monday to Friday.This Economy Select Service from DHL means your parcel should be in your hands within 2-3 working days. Manage your order using the On Demand Delivery (ODD) service from DHL. ODD keeps you informed about your expected delivery day and provides a set of standard delivery options via SMS and email. Find out more at www.ondemand.dhl.com

This DHL tracked service requires a signature at the point of delivery, unless you request a secure locker option (this is classed as signed for due to its secure nature). Our service agreement with DHL does not permit parcels to be left in a “safe space”, however we are aware that on occasion drivers have acted on these requests. Should you request that DHL leave your parcel in a “safe place”, then this is entirely at your own risk, and we accept no liability for loss because of your choice. For international destinations the maximum weight is restricted to 5kg. Should your order exceed this maximum, we reserve the right to increase the cost of shipping. In these circumstances we will contact you directly to confirm the cost of shipping or offer you the option of amending your order.

*Excludes Saturday, Sunday & Bank Holidays. In some instances, due to remote service delivery charges, parcels to remote areas may be sent using an alternative comparable carrier. As with any delivery service exceptions may apply because of adverse weather conditions and other reasonable factors beyond DHL’s control. 

DHL are not permitted to deliver to any US FPO, PO or APO address. These addresses require delivery through the USPS. We despatch parcels to these addresses using Royal Mail / USPS and transit time is around 10 days.

Selected ROTW Locations £49.95

Orders for delivery to Selected Rest of the World locations are dispatched the same day when placed before 4pm Monday to Friday.This Economy Select Service from DHL means your parcel should be in your hands within 4-8 working days. Manage your order using the On Demand Delivery (ODD) service from DHL. ODD keeps you informed about your expected delivery day and provides a set of standard delivery options via SMS and email. Find out more at www.ondemand.dhl.com

This DHL tracked service requires a signature at the point of delivery, unless you request a secure locker option (this is classed as signed for due to its secure nature). Our service agreement with DHL does not permit parcels to be left in a “safe space”, however we are aware that on occasion drivers have acted on these requests. Should you request that DHL leave your parcel in a “safe place”, then this is entirely at your own risk, and we accept no liability for loss because of your choice. For international destinations the maximum weight is restricted to 5kg. Should your order exceed this maximum, we reserve the right to increase the cost of shipping. In these circumstances we will contact you directly to confirm the cost of shipping or offer you the option of amending your order.

At present this service is available only for the following locations: Australia, Canada, China, Hong Kong, India, Israel, Japan, Malyasia, Mexico, New Zealand, Singapore, South Africa, Sri Lanka. Your expected delivery day will be advised to you by DHL upon acceptance of your order. *Excludes Saturday, Sunday & Bank Holidays. In some instances, due to remote service delivery charges, parcels to remote areas may be sent using an alternative comparable carrier. As with any delivery service exceptions may apply because of adverse weather conditions and other reasonable factors beyond DHL’s control. 

 

Click & Collect

Want to collect your items instead? Not a problem. With a few clicks, we can get your order picked and packed for you ready to simply pop in and collect. At the checkout select “Fetch Collect Shipping – Collect from Store” option and we will have your order ready and waiting for you to collect at our Clapham store within thirty minutes.

Click & Collect is FREE when you spend over £30 or £2.95 for orders under this amount.

Click & Collect is available daily. Your items are usually ready and waiting for you within 30 minutes from the time you confirm your order. So, if you need it, we’re here to make sure you get it!

We will send you a confirmation email to let you know when it’s ready to collect. Please make sure you bring a copy of this with you to allow you to collect using this service. Electronic versions of your order are the simplest way to do this. 

Click & Collect orders are held for collection for a maximum of 90 days from the point of purchase.